HP Color LaserJet CM1015CM1017 Multifunction Printer series User Manual

Page 208

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The device control panel display has black lines or dots, or

becomes blank

CAUTION

Static electricity can cause unexpected black lines or dots to appear on the device

control panel display. Do not touch the device control panel display if there is a chance that you
have collected a static electric charge (for example, by walking on carpet in a low-humidity
environment).

Was the device exposed to an electric or magnetic field?

Unexpected lines or dots might appear on the device control panel display, or the display might become
blank if the device is exposed to an electric or magnetic field. To resolve this problem, perform the
following procedure:

1.

Turn the device off.

2.

Remove the device from the electric or magnetic field.

3.

Turn the device on again.

194

Chapter 14 Problem solving

ENWW

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