Control panel messages – HP Color LaserJet 5500 Printer series User Manual

Page 126

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Control panel messages

Control panel messages

Control panel message

Description

Recommended action

Access denied
menus locked

An attempt has been made to modify
a menu item while the control panel
security mechanism is enabled
by the printer administrator. The
message will disappear shortly, and
the printer will return to Ready or
BUSY state.

Contact the printer administrator to change
settings.

Canceling...
<JOB NAME>

The printer is in the process of
canceling a job. The message
will continue to be displayed while
the job is stopped, the paper path
flushed, and any remaining incoming
data on the active data channel is
received and discarded.

No action necessary.

Checking paper path

The engine is turning its rollers to
check for possible paper jams.

No action necessary.

Checking printer

The engine is doing an internal test.

No action necessary.

CHOSEN PERSONALITY NOT
AVAILABLE
For help press
alternates with
CHOSEN PERSONALITY NOT
AVAILABLE
To continue
press

The printer encountered a request
for a personality that did not exist in
the printer. The job is aborted and
no pages will be printed.

1.

Press

to continue.

2.

Try a different driver.

Clearing event log

This message is displayed while the
event log is cleared. The printer
will back up one screen to Service
Menu
upon completion of printing
the page.

No action necessary.

Clearing paper
path

The printer jammed or detected
misplaced paper when turned on.
The printer is attempting to eject
jammed pages automatically.

No action necessary.

CLOSE FRONT COVERS
For help press

The covers need to be closed.

1.

Press

for more information.

2.

Close front covers.

3.

To exit help, press .

Note

This message might also appear if the fuser is
missing or installed incorrectly. Be sure that

the fuser is installed correctly.

116

Chapter 8 Problemsolving

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