HP Scanjet Enterprise Flow 5000 s2 Sheet-feed Scanner - Manual (Page 38)

Replace the rollers
Replace the rollers under the following conditions:
● When the Maintenance Recommended dialog box indicates they are due for maintenance.
● If you experience repeated document jams and cleaning the rollers did not help.
The roller replacement kit contains rollers and installation instructions. To order the replacement kit, go to
www.hp.com/support .
NOTE: The roller replacement kit is a consumable and is not covered under warranty or standard service
agreements.
To replace the rollers, follow these steps:
1. Press the Power ( ) button to turn off the scanner, and then disconnect the USB cable and power
supply from the scanner.
2. Open the document feeder hatch.
32 Chapter 4 Care and maintenance ENWW