10 error messages, Out of paper message, 11 printer lights are on or flashing – HP Deskjet 6620 Color Inkjet Printer User Manual

Page 134: What the lights indicate, Error messages, Printer lights are on or flashing, If an out-of-paper message appears, see the

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11.10 Error messages

Out of paper message

If the In tray or optional lower tray contains paper

1. Verify the following:

• There is sufficient paper in the paper tray (at least ten sheets).
• The paper tray is not overly full.
• The paper stack is touching the back of the paper tray.

2. Slide the paper guides so that they fit

firmly against the edges of the paper.

3. Press the Resume button to continue printing.
1. Load paper in the tray.
2. Press the Resume button to continue printing.

The error message 'there was an error writing to USB port' appears

If you are using a USB printer cable, the printer might not be receiving correct data

from another USB device or USB hub. Connect the printer directly to the USB port

on the computer.

The error message 'there was an error writing to LPT1' appears

The printer is connected to the computer with a USB cable but the cable may not

have been attached before installing the software.
Uninstall, and then reinstall, the software.

The error message 'two-way communication cannot be established' or

'printer not responding' appears

The printer might not be able to communicate with the computer if the USB cable is

too long.
If you receive this error message, ensure the USB cable is not greater than five

meters (approximately 16 feet, 5 inches) in length. Connect the printer directly to

the USB port on the computer and not to a USB hub.

11.11 Printer lights are on or flashing

What the lights indicate

The printer lights indicate the printer status.

HP Deskjet 6600 series printer

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