Troubleshooting tips and resources – HP Officejet Pro K550 Printer User Manual
Page 46
Troubleshooting tips and resources
Use the following tips and resources to resolve printing problems.
●
For paper jam, see
●
For paper-feed problems, such as the paper skew and paper pick, see
Some printer problems can be resolved by resetting the printer.
To reset the printer's network settings (HP Officejet Pro K550dtn/K550dtwn)
1.
Press and hold / (
Configuration Page
button), press (
Resume
button) 3 times, and
release / (
Configuration Page
button). The Power light blinks for a few seconds. Wait till the
Power light is on.
2.
Press / (
Configuration Page
button) to print the configuration page and verify that the
network settings have been reset. By default, the network name (SSID) is "hpsetup" and the
communication mode is "ad hoc".
38
Chapter 4 Maintaining and troubleshooting
ENWW