Call hp korea customer support, Prepare your hp all-in-one for shipment – HP PSC 1417 All-in-One Printer User Manual

Page 49

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Call HP Korea customer support

Prepare your HP All-in-One for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested
to send your HP All-in-One in for service, please follow the steps below to avoid further damage
to the HP product.
1.

Turn on the HP All-in-One.
Disregard steps 1 through 6 if your HP All-in-One will not turn on. You will not be able to
remove the print cartridges. Proceed to step 8.

2.

Open the print-carriage access door.

3.

Wait until the print carriage is idle and silent, and then remove the print cartridges from their
slots.
For information on removing the print cartridges, see

Replace the print cartridges

.

User Guide

45

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et HP

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