Troubleshooting, Chapter 6 – HP BD-2000 Blu-ray Disc Player User Manual

Page 53

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53

Troubleshooting

Chapter 6

Troubleshooting

Use this chapter to find solutions to

some questions that may arise when

using your Blu-ray player.

No power.

»

Check if the power cord is connected

•

securely.
The POWER button is not pressed.

•

Disc tray opens automatically.

»

The disc is scratched.

•

The disc is dirty.

•

The disc is not properly seated on the disc

•

tray.

Disc does not play / The front panel

»

display shows “NO DISC”.

The disc is upside down. Re-insert the disc

•

with the printed side facing up.
The inserted disc is not supported.

•

The region code of the disc does not match

•

the Blu-ray player.

No picture is displayed.

»

The audio/video cables are not properly

•

connected.
The audio/video cables are damaged.

•

Replace with new ones.
Check the settings in the Display Settings

•

menu.
Select the appropriate video input source

•

of your TV.
The video output from the Blu-ray player

•

goes through a VCR before it gets to your

TV. Connect the Blu-ray player directly to

your TV.

The picture is not displayed properly.

»

Check the settings in the Display Settings

•

menu.
Check if the video input signal source of

•

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