HP MSA 1040 SAN Storage User Manual
Page 49
Diagnostic steps
49
Is the enclosure rear panel Fault/Service Required LED amber?
Are both disk drive module LEDs off (Online/Activity and Fault/UID)?
Is the disk drive module Fault/UID LED blinking amber?
Answer
Possible reasons
Actions
No
System functioning properly.
No action required.
Yes
(blinking)
One of the following errors occurred:
•
Hardware-controlled power-up error
•
Cache flush error
•
Cache self-refresh error
•
Restart this controller from the other controller using the
SMU or the CLI.
•
If the above action does not resolve the fault, remove the
controller and reinsert it.
•
If the above action does not resolve the fault, contact an
authorized service provider for assistance. It may be
necessary to replace the controller.
Table 6
Diagnostics LED status: Rear panel “Fault/Service Required”
Answer
Possible reasons
Actions
Yes
•
There is no power.
•
The disk is offline.
•
The disk is not configured.
•
Check that the disk drive is fully inserted and latched in
place, and that the enclosure is powered on.
Table 7
Diagnostics LED status: Front panel disks “Online/Activity” and “Fault/UID”
Answer
Possible reasons
Actions
No, but the
Online/Activity
LED is blinking.
The disk drive is rebuilding.
No action required.
CAUTION:
Do not remove a disk drive that is
reconstructing. Removing a reconstructing disk drive
might terminate the current operation and cause data
loss.
Yes, and the
Online/Activity
LED is off.
The disk drive is offline. A
predictive failure alert may have
been received for this device.
•
Check the event log for specific information regarding
the fault.
•
Isolate the fault.
•
Contact an authorized service provider for assistance.
Yes, and the
Online/Activity
LED is blinking.
The disk drive is active, but a
predictive failure alert may have
been received for this device.
•
Check the event log for specific information regarding
the fault.
•
Isolate the fault.
•
Contact an authorized service provider for assistance.
Table 8
Diagnostics LED status: Front panel disks “Fault/UID”