Supported file types for the hp printer, General user messages, File not found – HP Deskjet D2680 Printer User Manual

Page 63: File format not supported, Invalid file name

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background image

Cause: The product software could not open or save the file.

File not found

Solution: Close some applications and try the task again.
Cause: There was not enough available memory on your computer to create a print
preview file.

File format not supported

Solution: Open the file in another application, and save it in a format that the
product software recognizes.
For more information, see:

Supported file types for the HP Printer

Cause: The product software did not recognize or support the file format of the
image you are trying to open or save. If the file extension indicates it is a supported
file type, the file might be corrupted.

Invalid file name

Solution: Make sure that you are not using any invalid symbols in the file name.

Cause: The file name you entered was invalid.

Supported file types for the HP Printer

Refer to the following for the supported file formats:
The HP Photosmart software supports the following file formats: BMP, DCX, FPX, GIF,
JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG

General user messages

The following is a list of messages related to common user errors:

Borderless printing error

Out of disk space

Borderless printing error

Solution: Borderless printing cannot occur with only the black print cartridge
installed. Install the tri-color print cartridge.
For more information, see:

Replace the cartridges

Cause: The product was in ink-backup mode with only the black print cartridge
installed, and a borderless print job was initiated.

Errors

61

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