Contact hp support, Telephone numbers – HP Designjet T610 Printer series User Manual
Page 170
Contact HP Support
HP Support is available to you by telephone. What to do before you call:
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Review the troubleshooting suggestions in this guide.
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Review the relevant driver documentation.
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If you have installed third-party software drivers and RIPs, see their documentation.
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If you call one of the Hewlett-Packard offices, please have the following information available to
help us answer your questions more quickly:
◦
The printer you are using (the product number and the serial number, found on the label at
the back of the printer)
◦
If there is an error code on the front panel, note it down; see
◦
The printer's Service ID: at the front panel, select the Information menu icon
, then View
printer information
◦
The computer you are using
◦
Any special equipment or software you are using (for example, spoolers, networks, switch-
boxes, modems, or special software drivers)
◦
The cable you are using (by part number) and where you purchased it
◦
The type of interface used on your printer (USB or network)
◦
The software name and version you are currently using
◦
If possible, print out the following reports; you may be asked to fax them to the support center
helping you: Configuration, and “all pages above” from Service Information (see
Telephone numbers
An up-to-date list of HP Support telephone numbers is available on the Web: please visit
. If you have no access to the Web, try one of
the numbers below.
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Algeria: 213 17 63 80
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Argentina: 0 800 777 HP INVENT, local 5411 4778 8380
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Australia: 13 10 47
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Austria: 0810 00 10 00
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Bahrain: 800 171
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Belgium: (0) 78 600 600
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Bolivia: 0 800 1110, local 54 11 4708 1600
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Brazil: 0800 157 751, local 55 11 3747 7799
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Canada: 1 800 HP INVENT
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Caribbean: 1 800 711 2884
160 Chapter 17 HP Customer Care
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HP Customer Care