4 using the rmd tool, Launching the rmd tool, Performing diagnostic checks – HP 3PAR Application Software Suite for Microsoft Exchange User Manual

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4 Using the RMD tool

Launching the RMD tool

Double-click the HP 3PAR Recovery Manager Software for Exchange Diagnostics Tool shortcut icon
available on the desktop to launch and access the RMD tool.

Performing diagnostic checks

To perform the diagnostic checks:
1.

Select the servers to run the diagnostic checks.

The RMD tool automatically discovers and lists all the backup and production servers managed
by RME. By default, all the production servers are selected for diagnosis. However, you can
also select servers to run the diagnostic checks.

NOTE:

The backup server is selected by default for running the diagnostic checks.

For MS Exchange 2007 CCR and SCC Cluster configurations, the RMD tool discovers
and lists all the Nodes involved in the Cluster.

For MS Exchange 2010 and 2013 DAG configurations, the RMD tool discovers and lists
all the Nodes involved in the DAG configuration.

NOTE:

To select or clear all the listed servers, click Select All or Deselect All, respectively.

If more than eight servers are listed, then to expand or collapse all the listed servers, click
View more or Collapse, respectively.

2.

Click Enter Credentials to provide the logon credentials if any server requires a different logon
credential.

By default, the RMD tool uses the logon credentials provided during installation to log on to
different servers.

NOTE:

If the logon credentials are incorrect, then during test execution, RMD tool displays

the error message Connection to remote machine failed.

8

Using the RMD tool

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