Product support, Show me how, My service provider and my service contract – HP LaserJet P3005 Printer series User Manual

Page 51: My service provider and my

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Product Support

45

Product Support

The

Product Support

link connects you to a Web page that brings together a comprehensive

menu of support resources that business people need. From this Web page, you can accomplish
these tasks and more:

Find a list of HP products at one site: computers, workstations, servers, storage devices,
printer, scanners, digital imaging, and mobile devices.

Obtain technical support. Solve a problem; find information to set up, install, and configure
your product; discover and use a product; maintain your product; upgrade and migrate your
product software and driver; and recycle products or dispose of them correctly.

Gain access to self-solve resources such as FAQs, user documentation, features and
specifications, and product-compatibility information.

Collaborate with HP and with your peers through discussion groups, e-mail support, and
phone support.

Use task-based navigation to identify the task area that you want to work on and quickly
discover related topics and tools.

In addition, you can find these features: hot topics, a subscription center, product rebate offers
and other announcements, and training and education opportunities.

Show Me How

The

Show Me How

link connects you to a Web page that provides step-by-step instructions for

performing specific tasks on your HP product. The following information is available:

Clear jams

Load trays

Load special media

Print both sides

Supported paper

More Help

You can also print these instructions from the

Configure Device

page on the

Settings

tab. For

more information, see

“Using the menus on the Configure Device screen” on page 21

.

My Service Provider and My Service Contract

The

My Service Provider

and the

My Service Contract

links appear only if they have been

created (and perhaps renamed) by the service provider in the Other Links screen on the

Settings

tab. The link can then be clicked by any user to get information about the service

provider and the service contract. The information, which can be up to 50 characters long, is
stored in the permanent storage of the product.

When these links have been created, the appearance of the

Other Links

box changes to include

the new links, as shown in the following illustration.

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