Troubleshooting, Questions? use this problem solver – GE PSA9120DFWW User Manual

Page 37

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Troubleshooting

Advantium Oven

37

Questions?
Use this
problem
solver

Problem

Possible Causes

What to Do/Explanation

LIGHTS
Light during a speedcook cycle
dims and cycles on and off, even
at full power levels.

This is normal. Power level has
been automatically reduced
because the oven is hot.

This is normal. The oven senses
the heat level and adjusts
automatically.

Light visible around the door and
outer case while speedcooking.

This is normal.

When the oven is on, light may be
visible around the door and outer
case.

FAN
Fan continues to run cooking
stops.

The oven is cooling.

The fan will automatically shout
off when the internal parts of the
oven have cooled.

Oven vent emits warm air while
oven is on.

This is normal.

Vent fan comes on automatically
when oven not in use.

This is normal.

If the cooktop or oven gets hot
enough the vent fan comes on.
(see section.)

Fan comes on automatically
when using the microwave.

This is normal.

If the microwave is used after
speedcook and the oven senses
that it is too hot, the vent fan
comes on to cool the oven.

The oven makes unusual sounds
while cooking.

Clicks and fans blowing are
normal. The relay board is turning
the components on and off.

These sounds are normal.

Fan sound changes while
cooking.

This is normal.

Fan may turn on or off during
cooking to maintain cooking
temperature.

COOKING
Smoke comes out of oven when
the door is opened.

Food is high in fat content.
Aerosol spray used on the pans.

Smoke is normal when cooking
high-the fat foods. Use vegetable
oil or olive oil on the meat itself
instead of coating the entire pan.

Food is not fully cooked or
browned at the end of a cooking
program.

Programmed times may not
match the size or amount of food
you are cooking.

Increase or decrease time for
doneness or adjust the upper or
lower lamps for browning.

Oven has turned off in Warm,
Proof, or Convection Bake

The maximum cooking time of
179 minutes has been reached.

This is normal. The control will
automatically turn off the oven
and indicate that cooking time is
reached. The cooking time is not
always displayed.

A cooking time was set for
Convection Bake to start after
preheat and the door was not
opened at the end of preheat.

This is normal The control will
automatically turn off the oven
after one hour and indicate that
cooking is complete if the door is
not opened.

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