The problem solver – GE ZIK30GNDII User Manual

Page 18

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18

PROBLEM

POSSIBLE CAUSE

DOOR NOT CLOSING

• Package or bottle may be holding door open.

PROPERLY

• Check the door gasket; it may be out of position
• Refrigerator is not level. See Installation Instructions.
• Hinge springs deactived. See Installation Instructions.

REFRIGERATOR

• Temperature control not set cold enough. See Temperature Control.

TOO WARM

• Hot weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.

ACTUAL TEMPERATURE • Refrigerator just plugged in. Allow 24 hours for system to stabilize.

NOT EQUAL TO SET

• Door open for too long. Allow 24 hours for system to stabilize.

TEMPERATURE

• Warm food added to refrigerator. Allow 24 hours for system to stabilize.
• Defrost cycle is in process. Allow 24 hours for system to stabilize.

FROST OR ICE

• Drawer left open or package holding door open.

CRYSTALS ON

• Too frequent or too long door openings.

FROZEN FOOD

• Drawer may have been left open.

(Frost within package

• Ice cubes or some other object may be stuck behind the drawer.

is normal)

SLOW ICE CUBE

• Drawer may have been left open.

FREEZING

• Turn temperature control to a colder setting.
• Package may be holding drawer open.

ICE CUBES HAVE

• Old cubes need to be discarded.

ODOR/TASTE

• Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer may be transmitting odor/taste

to ice cubes.

• Interior of freezer needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Change the water filter.

AUTOMATIC

• Icemaker is turned off.

ICEMAKER

• Water supply turned off or not connected.

DOES NOT WORK

• Freezer too warm.
• Piled up cubes in storage bin may cause icemaker to shut off

too soon. Level cubes by hand.

• Ice bin is not in position
• Clogged water filter

MOISTURE FORMS

• Not unusual during periods of high humidity. Wipe surface dry.

ON OUTSIDE OF

• Turn on the External Moisture Control feature.

REFRIGERATOR

MOISTURE

• Too frequent or too long door openings.

COLLECTS INSIDE

• In humid weather, air carries moisture into refrigerator when doors

are opened.

• Lower drawer switched from (freezer) to chill or wine.

REFRIGERATOR

• Foods with strong odors should be tightly covered.

HAS ODOR

• Check for spoiled food.
• Interior needs cleaning. See Care and Cleaning.

INTERIOR LIGHTS

• No power at outlet.

DO NOT WORK

• LEDs need replacing. See Consumer Service Section.
• The Sabbath Mode may be operating. Turn off Sabbath Mode.

DOOR DIFFICULT TO

• Tight door seal is due to pressure equalizing within the refrigerator.

REOPEN IMMEDIATELY

After closing the door, wait 5–30 seconds to reopen.

AFTER CLOSING

The Problem Solver

30" Bottom-Freezer

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