Troubleshooting – GE 168987 User Manual

Page 9

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9

Troubleshooting

Most questions you may have about your new Coffeemaker can be easily answered.
This handy guide lists some common Coffeemaker problems and tells you how to
correct them. If you need further assistance, please call our toll-free customer
assistance number listed on the front cover of this booklet and found on the back of the
Coffeemaker.

Doesn’t brew or
won’t heat.

Filter Basket or
Pause ’N Serve
overflows.

To Correct Problem

Longer than
normal brew time.

Problem

• Check to be sure power cord is firmly plugged into a live

power outlet.

• The Automatic Shutoff feature turns the Coffeemaker off

two hours after making the coffee. Turn Coffeemaker
OFF then back ON.

• For clock models, if power has been interrupted the

automatic brew time must be reset.

• Excessive amounts of ground coffee will clog the filter

basket. One level tablespoon of ground coffee per cup
is recommended.

• Make sure coffee is not ground too finely. This will

clog the filter. Permanent filters are more likely to clog
than paper filters.

• Be sure to use a good quality cupcake or basket-style

filter. The sides of the filter should be upright against
side of Filter Basket to avoid filter collapsing.

• When using Pause ’N Serve, hot water continues to

flow into Filter Basket and may overflow if Carafe is not
returned to Keep-Hot Plate within 20 seconds.

• Make sure that Carafe is fully seated on the Keep-Hot

Plate.

• Mineral deposits can build up in the pump of your

Coffeemaker. Periodic cleaning of the inside of your
Coffeemaker is recommended. More frequent cleaning
may be necessary, depending upon the hardness of
your water. See “Cleaning” for more information.
NOTE: Do not disassemble the unit.

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