Call pickup, Call pickup 0 – AT&T 8403 User Manual

Page 13

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Issue 1

March 1996

13

2.

Dial the Answer Back feature access code _____.

You hear a dial tone.

3.

Dial the extension number of the person that parked the call.

You hear a confirmation tone, and then you are connected to the
parked call.

Call Pickup

0

The Call Pickup feature allows you to answer calls intended for other extension
numbers within your Call Pickup group. Call Pickup groups are established so
that when one member of a group is gone, other members of the group can
answer that member's calls. A Call Pickup group usually consists of people who
are located in the same area or have similar functions (such as the front office
staff).

To answer a call placed to a member of your pickup group when your voice ter-
minal is idle, do the following:

1.

Go off-hook.

You hear a dial tone.

2.

Do one of the following:

a.

Press

, and then press the dial keypad number assigned

to the Call Pickup feature.

b.

Dial the Call Pickup feature access code _____.

You are connected to the incoming call.

To pick up a call when you are already active on another call, do the following:

1.

Press .

The current call is placed on hold, and the green status lamp at
the call appearance flutters.

Feature

Hold

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