Troubleshooting, Possible causes / solutions, Problem – Ariston AVXXL149 User Manual

Page 11

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Troubleshooting

One day your machine seems not to be working. Before you call your Service Centre (

see Service

), go through the

following troubleshooting suggestions:

Possible causes / Solutions:

• The appliance is not fully plugged into the socket.
• There has been a power failure.

• The appliance door is not shut properly.
• The ON/OFF button

has not been pressed, for at least 2 seconds.

• The START/RESET button

has not been pressed, for at least 2 seconds.

• The water tap is not turned on.

• The water inlet hose is not connected to the tap.
• The hose is kinked.
• The water tap is not turned on.
• There is a water shortage.
• The water pressure is insufficient.
• The START/RESET button

has not been pressed, for at least 2 seconds.

• The drain hose is not fitted between 65 and 100cm from the floor (

see Installation

• The free end of the hose is underwater (

see Installation

• The wall drainage system doesn’t have a breather pipe.

If the problem persists even after these checks, turn off the water tap, switch the

appliance off and call for assistance. If the dwelling is on one of the upper floors of a
building, there may be drain trap problems causing the washing machine to load and
unload water continuously. In order to avoid such an inconvenience, special anti-
drain trap valves are available in shops.

• If the machine was unable to balance the load it will use a slow spin rather than risk

machine damage; the clothes might appear wetter than expected.

• The Rinse Hold function is enabled: to complete the programme, press the Rinse

Hold button (

see Starting and Programmes

• The drain hose is bent (

see Installation

• The drain duct is clogged.

• The transit fixings were not removed correctly (

see Installation

• The washing machine is not level (

see Installation

• The washing machine is closed in, between furniture cabinets and the wall (

see

Installation

• The water inlet hose is not screwed on correctly (

see Installation

• The detergent dispenser is obstructed; clean it (

see Care and Maintenance

• The drain hose is not secured properly (

see Installation

• Call for Assistance because this means there is an error.

• The detergent is not suitable for machine washing (it should bear the definition “for

washing machines” or “hand and machine wash”, etc.).

• You used too much detergent.

Problem:

The machine won’t start?

The wash cycle won’t start?

The machine fails to fill with
water?

The machine continuously
fills with water and drains?

The machine does not drain
or spin?

The machine makes a noise
or vibrates too much during
the spin cycle?

The machine leaks?

The ON/OFF / DOOR LOCK

LED flashes rapidly at

the same time as at least
one other LED?

There is too much foam?

Tr7760gb_AVXXL149.p65

17/10/05, 12.28

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