Telenav for Cincinnati Bell Supported Devices: v5.2 for Windows Mobile smartphones Users Guide - Manual (Page 52)

NOTE: If TeleNav GPS Navigator is running on your device when you save the address on the
website, the new address will show up in your My Favorites list or your Recent Places list only if you
click either the “Refresh Favorites” or “Refresh Recent Places” options.
• Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your device). These lists can grow to an unlimited length.
• Update your personal information, including your home and work addresses and your email address.
• Change your PIN number.
• Shop at the TeleNav online store.
• Share addresses with TeleNav or non-TeleNav users.
• Create and manage favorites and favorite categories. All favorites and favorite categories created on
the device automatically synch with the TeleNav website. You will need to choose “Refresh” on the
Favorites screen of the device to prompt the syncing from the website to the device.
• Create groups or contacts. All groups and contacts created on the device automatically synch with the
TeleNav website, and vice versa. You may need to re-launch the TeleNav GPS Navigator application
for new groups or contacts to be shown.
17. Error Conditions
Account cancelled
Your TeleNav GPS Navigator account has been cancelled. Contact Customer Support at 1-888-391-3925.
Account not found
You do not have a valid TeleNav GPS Navigator account. Contact Customer Support at 1-888-391-3925.
GPS signal weak
Move to an area with a clearer view of the sky.
Invalid login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign. Your PIN can also be accessed from the “My Account Info” option in the TeleNav GPS Navigator
Tools/Extras menu.
If for some reason you cannot access your PIN, contact TeleNav GPS Navigator Customer Support at
1-888-391-3925.
No GPS data
Make sure that you have a good view of the open sky. Then exit and re-launch TeleNav GPS Navigator.
Please input password/Password needs 4 digits
You must provide a four-digit personal identification number (PIN) to log into TeleNav GPS Navigator.
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