Apple Mac mini Late 2009 (Technician Guide) - Manual (Page 45)

Mac mini (Late 2009) Symptom Charts — Communications 45 2009-11-03
Uncategorized Symptoms
Quick Check
Symptoms Quick Check
Uncategorized Symptoms
Unable to locate appropriate •
symptom code.
Verify System Preferences/Network settings 1.
are configured appropriately to support
communication method.
For Ethernet connection issues verify that the
2.
cable being used functions when used with
another known good system.
For wireless connection issues review user
3.
environment to determine whether possible
interference from other 2.4GHz communications
devices might be contributing to issue.
http://support.apple.com/kb/HT1365
Deep Dive
Check Result Action Code
Verify whether existing 1.
symptom code applies to the
issue reported by the user.
Yes Jump to appropriate
symptom code flow.
No Document reported failure
and send feedback to
[email protected]
stating that a suitable
symptom code wasn’t found.
Provide as much detail as
possible.
N99