Troubleshooting, Troubleshooting procedure, Technical support – Vaisala HMM211 User Manual

Page 33: Chapter 8

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Chapter 8 ___________________________________________________________ Troubleshooting

CHAPTER 8

TROUBLESHOOTING

This chapter describes common problems, their probable causes and
remedies, and contact information for technical support.

Troubleshooting Procedure

When troubleshooting the product, write a problem report consisting of
the following issues:

- What failed (what worked / did not work)?

- Where did it fail (location and environment)?

- When did it fail (date, immediately / after a while / periodically /

randomly)?

- How many failed (only one defect / other same or similar defects /

several failures in one unit)?

- What was connected to the product and to which connectors?

- Input power source type, voltage and list of other items (lighting,

heaters, motors etc.) that were connected to the same power output.

- What was done when the failure was noticed?

Technical Support

For technical questions, contact the Vaisala technical support:

E-mail

[email protected]

Fax

+358 9 8949 2790

VAISALA _______________________________________________________________________ 33

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