Customer support, Troubleshooting checklist, Contact information highpoint usa – HighPoint RocketRAID 2782 User Manual
Page 58
Customer Support
58
Customer Support
If you encounter any problems while utilizing the RocketRAID 2782 host
adapter, or have any questions about this or any other HighPoint
Technologies, Inc. product, feel free to contact our Customer Support
Department.
Troubleshooting Checklist
Before contacting our Customer Support department:
• Make sure the latest BIOS, driver and HighPoint RAID 2782
Management software has been in installed for the host adapter. The
latest updates are available from our website.
• Prepare a list of the computer system’s hardware and software
(motherboard, CPU, memory, other PCI-E devices/host adapters,
operating system, applications)
Contact Information
HighPoint USA
Web Support: http://www.highoint-tech.com/websupport
Phone: 408-942-5800
9:00AM-5:00PM, Pacific Standard Time