VariZoom VZTOC-FI2 - Manual (Page 10)

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Solution 3: Under the “System” menu, tap the “Reset All” button. This will clear all
limits.
Solution4: Check to make sure the lens motor didn’t get set to “zero” calibration while
being manually calibrated. Check this by re-calibrating the lens motor (see Chapter 5)
B) -General Malfunctions: The most common cause of malfunctions is ‘hot swapping’
the motors (i.e., plugging the motors (yellow plug) into the receiver while it is already
connected to its power source (red plug) – Solution = Don’t hot swap the motors –
unplug and re-plug the power to the receiver (red plug) – in other words, always make
sure the motors is plugged in before the power.
C) -Auto Calibrate Mode not functioning properly:
Solution 1 = Using an AC adapter? If so, try switching to battery power.
Solution 2 = Unplug the power cable (red) and re-plug.
Solution 3 = Use Manual Calibrate Mode (page 8)
D) – After Calibrating, the motor does not reach all the way to end of the lens
rotation (i.e., it doesn’t hit ∞ or the nearest focal point):
Problem: The focus knob is not properly calibrated
Solution: You can calibrate the knob (and the slider) by accessing the hidden knob
calibrate menu. Enter the Calibrate menu and once there, depress the two right
mechanical buttons on the top of the unit (near the antenna) and while holding these,
press the single left mechanical button nearest the touchscreen. This should pull up the
calibrate knobs menu. Select knob for the focus knob and it will instruct you to turn the
knob all the way in both directions so it can calibrate the knob’s electrical range. Once
you’ve turned the knob all the way in both directions, press “OK”. You can do the same
calibration sequence with the slider if necessary.
E) -Motors Moves in Wrong Direction:
Solution = Reverse the Motors/Knob (page 6-7)
F) –The “Motors” arrow is lagging behind the “Knob” arrow on the LCD: This is
not a problem - it is a feature. The higher the smoothing is set, the greater the lag will be.
G) –Motor or Motors have stopped responding: If the red light on the top of the
receiver is fully illuminated with no green light, the motors has stalled.
Solution 1 = Try disconnecting and reconnecting power to the receiver.
Solution 2 = If that doesn’t work, you may need to disengage the motors from the lens
rings, move the lens ring to the middle of its range and cycle the power again. Re-engage
the motors to the lens ring and recalibrate – this should always solve the issue, but if this
is the only solution, you may want to consider turning the motors power down a bit.
Solution 3 = Check “Com Mode” under the “Setup” menu, and make sure that it is set to
“Wireless” if you’re trying to use it in wireless mode, or set to “Wired” mode if you’re
trying to use it in wired mode. Note: “Reset All” will default the Com Mode to be set
to Wireless.