Troubleshooting – Kenwood KDC-461U User Manual

Page 12

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10

Data Size:

B6L (182 mm x 128 mm)

Book Size:

B6L (182 mm x 128 mm)

About USB devices
• This unit can play MP3/WMA/AAC/WAV files

stored on a USB mass storage class device.

• You cannot connect a USB device via a USB hub.
• Connecting a cable whose total length is longer

than 5 m may result in abnormal playback.

• This unit cannot recognize a USB device whose

rating is other than 5 V and exceeds 1 A.

About KENWOOD Music Editor
Light and KENWOOD Music
Control
• This unit supports the PC application KENWOOD

Music Editor Light and Android™ application
KENWOOD Music Control.

• When you play audio files with song data

added using the KENWOOD Music Editor Light
or KENWOOD Music Control, you can search for
audio files by Genres, Artists, Albums, Playlists,
and Songs.

• KENWOOD Music Editor Light and KENWOOD

Music Control are available on the following
web site: www.kenwood.com/cs/ce/

About iPod/iPhone
Made for
- iPod touch (1st, 2nd, 3rd, 4th, and 5th

generation)

- iPod classic
- iPod nano (3rd, 4th, 5th, 6th, and 7th

generation)

- iPhone, iPhone 3G, 3GS, 4, 4S, 5
• For the latest compatible list and software

versions of iPhone/iPod, see: www.kenwood.
com/cs/ce/ipod

• You cannot operate iPod if “KENWOOD” or “ ”

is displayed on iPod.

Symptom

Remedy

Sound cannot be heard.

• Adjust the volume to the optimum

level.

• Check the cords and connections.

“PROTECT” appears and

no operations can be
done.

Check to be sure the terminals of

the speaker wires are insulated
properly, then reset the unit. If
this does not solve the problem,
consult your nearest service center.

• Sound cannot be heard.
• The unit does not turn on.
• Information shown on

the display is incorrect.

Clean the connectors. ( 2)

The unit does not work at

all.

Reset the unit. ( 3)

• Radio reception is poor.
• Static noise while

listening to the radio.

• Connect the antenna firmly.
• Pull the antenna out all the way.

“NA FILE” appears.

Make sure the disc contains

supported audio files. ( 9)

“NO DISC” appears.

Insert a playable disc into the

loading slot.

“TOC ERROR” appears.

Make sure the disc is clean and

inserted properly.

“PLEASE EJECT” appears.

Reset the unit. If this does not

solve the problem, consult your
nearest service center.

Disc cannot be ejected.

Press and hold M to forcibly eject

the disc. Be careful not to drop the
disc when it is ejected. If this does
not solve the problem, reset the
unit. ( 3)

TROUBLESHOOTING

Symptom

Remedy

“READ ERROR” appears.

Copy the files and folders onto the

USB device again. If this does not
solve the problem, reset the USB
device or use another USB device.

“NO DEVICE” appears.

Connect a USB device, and change

the source to USB again.

“COPY PRO” appears.

A copy-protected file is played.

“NA DEVICE” appears.

Connect a supported USB device, and

check the connections.

“NO MUSIC” appears.

Connect a USB device that contains

playable audio files.

“iPod ERROR” appears.

• Reconnect the iPod.
• Reset the iPod.

Noise is generated.

Skip to another track or change the

disc.

Tracks do not play back
as you intended them
to play.

Playback order is determined when

files are recorded.

“READING” keeps
flashing.

Do not use too many hierarchical

levels or folders.

Elapsed playing time is
not correct.

This is caused by how the tracks are

recorded.

Correct characters are not
displayed (e.g. album
name).

This unit can only display uppercase

letters, numbers, and a limited
number of symbols. Uppercase
Cyrillic letters can also be displayed if
[RUSSIAN SET] is set to [BКЛ].
( 4)

MORE INFORMATION

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12/18/2013 4:35:01 PM

12/18/2013 4:35:01 PM

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