U.S. Products TREADMASTER - Manual (Page 69)

63 - TreadMaster Information and Operating Instructions
EN
WARRANTY INFORMATION
When requesting warranty information, call or write and provide the following
information:
1. When and where the equipment in question was purchased.
2. Model and serial number of machine.
3. Part number and description of part.
4. Description of failure or defect.
Upon receipt of the above information, a Returned Material Authorization (RMA) will be
issued. All packages should be prepaid and clearly marked with the RMA number. If these
conditions are not met, shipment will be refused.
After evaluation, the items will be repaired or replaced at our discretion.
lf a failure or defect is the result of physical abuse, or if the warranty period has expired,
repairs will be charged to the customer.
U.S. Products offers a lifetime warranty on our rotationally molded bodies, tanks and
heater elements, and a one year warranty on all parts.
During this warranty period, U.S. Products will repair or replace, at our sole option,
free of charge, any parts shown to be defective in either material or workmanship. Said
parts must be returned with postage or freight pre-paid. Specific parts, such as switches,
motors, pumps and fittings are also warranted for a period of 1 year from date of original
purchase.
This warranty is for replacement of defective parts or workmanship only. lT DOES
NOT PROVIDE FOR REPLACEMENT OF COMPLETE UNITS DUE TO DEFECTIVE
PARTS. It does NOT cover normal wear items such as hoses, power cords,
bumpers, carbon brushes, gaskets, etc., which require replacement as a result of
ordinary usage. Also, failures caused by abuse, neglect, alterations or operation
contrary to manufacturer's ’recommendations are not warranted.
Replacements parts are warranted only for the remainder of the original warranty
period.