Chatsworth Products Remote Infrastructure Management System Protocol Converter User Manual

Page 57

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RIM-Protocol Converter User Guide - Version 1.0

Chatsworth Products, Inc. (CPI) • 800-834-4969

57

A.2.

Load Flash Firmware Using TFTP

Loading firmware via TFTP (trivial file transfer protocol) requires a TFTP client. It may be possible to download a free
license TFTP client from the internet. Consult your IT department to determine a compatible client program.

Before updating the firmware, the firmware flash application must be exited and then erased as follows:

1. Verify that your PC and the Protocol Converter are on the same subnet (LAN) so the TFTP client can access the Protocol

Converter.

2. Go to Configuration>System.

Figure A.4 System Page

3. Click the Exit to Bootloader button. Once exited, a bootloader web page displays at the IP address of the Protocol Converter.

Figure A.5 Bootloader Page

4. Click the “Erase Flash” button.

Note To erase the flash, a special username and password are required. The username is cpi (all lowercase), and the password is
cpi2tech (all lowercase). These cannot be changed.

5. Open your TFTP client. Configure the client as follows:

Host =

Enter the Protocol Converter’s IP Address

Port =

69

Block Size =

64, 128, 256, 512, or 1024

Note The file must be sent in BINARY (not ASCII).

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