Samsung PN59D6500DFXZA - Manual (Page 274)

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English
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Issues Solutions and Explanations
Sound Problem
• First, perform the Sound Test to determine if your TV audio is operating
properly.
• Go to MENU - Support - Self Diagnosis - Sound Test
• If the audio is OK, the sound problem may caused by the source or
signal.
There is no sound or the sound
is too low at maximum volume.
• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray,
etc) connected to your TV.