Samsung EC-S850ZSBG-E1 - Manual (Page 72)

《71》
Before contacting a service centre
Colour of image is different to the original scene
ㆍWhite balance or effect setting is incorrect
→ Select appropriate White balance and effect
Images are too bright
ㆍExposure is excessive
→ Reset exposure compensation
No image on external monitor
ㆍThe external monitor has not been connected properly with the camera
→ Check the connection cables
ㆍThere are incorrect files in the memory card
→ Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
ㆍCable connection is incorrect
→ Check the connection
ㆍThe camera is off
→ Turn the camera on
ㆍThe operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 10.0 -
10.3. Alternatively the PC does not support USB
→ Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 10.0 - 10.3 to PC that
supports USB
ㆍThe camera driver is not installed
→ Install a [USB Storage Driver]
The images are unclear
ㆍA picture was taken the subject without setting an appropriate macro mode
→ Select an appropriate macro mode to take a clear image.
ㆍTaking a picture beyond the flash range
→ Take a picture within the flash range
ㆍThe lens is smudged or dirty
→ Clean the lens
The flash does not fire
ㆍFlash off mode has been selected
→ Dis-engage flash off mode
ㆍThe camera mode can’t use the flash
→ Refer to the FLASH instruction (p.24)
Incorrect date and time is displayed
ㆍThe date and time have been set incorrectly or the camera has adopted the
default settings
→Reset the date and time correctly
The camera buttons do not operate
ㆍCamera malfunction
→ Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
ㆍIncorrect memory card format
→ Re-format the memory card
The images don't play back
ㆍIncorrect file name (Violation of DCF format)
→ Do not change the image file name