Samsung SF-5100PI-XAA - Manual (Page 101)

5.6 Troubleshooting Troubleshooting
Problem Possible Cause and Remedy
Scan error occurs. Turn the printer off and back on. If you still
have the same problem, restart your computer.
Scan error occurred and the scanning has not been completed
properly. Reset your computer.
Re-install the MFP driver. See page 1.4. If you still have the
same the problem, file setting required for I/O may not be
proper. Follow the instructions below :
1. Start your Windows.
2. In Windows 95/98, select Run from Start menu.
Windows 3.x users should select Run from File menu
under Program Manager.
3. Type ‘sysedit’, then click OK.
4. Select SYSTEM.INI file, and set the file as shown below.
[386 Enh]
device=vecp.386
LPT1TurnAroundDelay = 50
5. Restart your Windows.
I/O error occurs during scanning. Check for bad cable and
the cable connection. If you still have the same message, open
the System.ini file in the Windows directory as described
above, and increase time as much as required in increments
of 10.
‘Scanning has failed. Restart
your scanner and try again’
message appears on the
screen.
‘The selected port is
currently being used.
Restart your computer and
try again’ message appears
on the screen.
‘The scanner driver is not
installed or an operation
environment is not set up
properly. Re-install the
scanner driver and try
again’ message appears on
the screen.
‘Port is disabled. Check if
the port is properly
connected, or power is on.
Then restart your computer’
message appears on the
screen.