Bluetooth – Samsung NP-X22-K01-SEA User Manual

Page 167

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166

Q

I cannot find or connect the headset.

A1 If the headset is connected to another device and is

currently being used, you will not be able to locate

it. In this case, even if you locate the headset, you

will not be able to connect it. Disconnect the headset

from the device and then try again.

A2 If the headset is connected to the power adapter,

the Bluetooth wireless connection is not available.

Disconnect the headset from the power adapter and

try again.

A3 A Bluetooth headset generally provides On/Off and

Pairing modes. To connect the headset to another

Bluetooth device such as a computer or cellphone,

it must be in Pairing mode. Switch the headset to

Pairing mode and try again.
In general, a Bluetooth headset in Pairing mode is

automatically switched to On/ Off mode after a pre-

determined period of time.

Q

I have connected the headset, but I cannot hear

sound normally.

A1 If the Bluetooth headset is properly connected to

a computer, the

Control Pane Sound Playback

Device changes to Bluetooth Audio (for a mono

headset) or

High Quality Bluetooth Audio (for a

stereo headset). If the

Sound Playback Device in

the

Control Panel is not changed properly, you may

not hear any sound. Check the audio settings in the

Control Panel according to the procedures below.
Configuring Sounds and Audio Devices in the

Control Panel

Double-Click

Start > Control Panel > Sounds

and Audio Devices.

Select the

Audio tab in the Sounds and Audio

Devices Properties window.

Check if the Sound playback and Sound

recording device is set to Bluetooth audio (for a

mono headset) or High Quality Bluetooth audio

(for a stereo headset).

Bluetooth

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