Status messages, Access email and data services on cdma networks – Samsung SPH-M930ZKASPR User Manual

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Sprint Worldwide Wireless Service

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Once your services are activated, you may need to select a GSM data services provider for the
country you are in.

Access Email and Data Services on GSM/UMTS Networks

To access your email and browse the Web when travelling, you may need to manually select
the carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at

sprint.com/sww

.

Access Email and Data Services on CDMA Networks

If data service is available on a CDMA network, then you only need to set the phone to CDMA;
you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your device has automatically selected a GSM network while
traveling, then you will need to set the phone to CDMA to access CDMA data services. (See

Enable Global Roaming Mode

.) Visit

sprint.com/sww

for a list of services available in each

country.

Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it
appeared. The following table lists and describes the status messages.

Status Messages

Message Description

Number Not in Service

The number that you entered is not valid.

User Not Available

The phone that you called is either busy, out-of-range, or
turned off. Please try again later.

User Not Authorized

The phone that you called is either busy, out-of-range, or
turned off. Please try again later.

Please Try Later

This service is temporarily not available. Please try again later.

Service Restricted

Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.

Service Not Available

This feature is not available on the current network.

Emergency Calls Only

Either the service is not activated properly or the current
network is available for emergency calling only. Adjust your
network settings to check for other available networks. If
service is still not available after adjusting the settings, contact
Sprint Customer Service to report the issue for resolution

System Busy. Try Later

The system is experiencing heavy traffic. Please try again later.

Service Conflict

This service cannot be enabled because an incompatible
service has already been turned on.

Please Try Again

An error occurred. Note the error code and try again.

Self Check Error

A fault was detected with your phone. If this error recurs, note
the error and contact Sprint Customer Service.

Self Check Fail

An operational fault was detected with your phone. Note the

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