Samsung WF231ANW-XAA - Manual (Page 29)

troubleshooting and information codes _29
fi lls with the wrong
temperature water. • Turn both faucets on fully.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct faucets.
Flush water lines.
• Check the water heater. It should be set to deliver a minimum 120° F
(49° C) hot water at the tap. Also check the water heater capacity and
recovery rate.
• Disconnect the hoses and clean the screens. The hose fi lter screens
may be plugged.
• As your Washer is fi lling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
• While your Washer is fi lling, you may notice just hot and/or just
cold water going through the dispenser when cold or warm wash
temperatures are selected. This is a normal function of the automatic
temperature control feature as your Washer determines the
temperature of the water.
door locked or will not
open. • Press the Start/Pause Button to stop your Washer.
• Your Washer door will remain locked during the heating portion of the
Sanitize Cycle
• It may take a few moments for the door lock mechanism to disengage.
does not drain and/or spin. • Check the fuse or reset the circuit breaker.
• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the door and press the Start/Pause Button. For your safety,
your Washer will not tumble or spin unless the door is closed.
• Make sure the debris fi lter is not clogged.
load is too wet at the end of
the cycle. • Use the High or Extra High spin speed.
• Use high effi ciency detergent to reduce over–sudsing.
• Load is too small. Very small loads (one or two items) may become
unbalanced and not spin out completely.
leaks water. • Make sure the door is fi rmly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
• Avoid overloading.
• Use high effi ciency detergent to prevent over–sudsing.
has excessive suds. • Use high effi ciency detergent to prevent over-sudsing.
• Reduce the detergent amount for soft water, small or lightly soiled loads.
• Non-HE detergent is NOT recommended.
There appears to be an
insuffi cient amount of
water. • The Front Loading Washer provides maximum performance using a
small amount of water.
• Since the water supply is not completed at the beginning of the wash,
the amount of water may appear to be small.
• Because the amount of time that water is supplied for differs depending
on the type of laundry, the amount of water may seem small.
• Since water is supplied from the bottom of the tub and the supplied
water is absorbed by the laundry, the amount of water may seem small.
04 TROUBLESHOOTING
WF231ANW-02832D_EN.indd Sec10:29 WF231ANW-02832D_EN.indd Sec10:29 2011-04-18 10:38:30 2011-04-18 10:38:30