Before contacting a service center – Samsung EV-NX30ZZBGBUS User Manual

Page 199

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198

Appendix >

Before contacting a service center

Situation

Suggested remedies

i-Launcher is not
functioning properly

•

End i-Launcher and restart the program.

•

Depending on your computer's specifications
and environment, the program may not
launch automatically. In this case, click
Start

ĺ

All Programs

ĺ

Samsung

ĺ

i-Launcher

ĺ

Samsung i-Launcher on your

Windows computer. (For Windows 8, open
Start screen, and then select All apps

ĺ

Samsung i-Launcher.) Or, click Applications

ĺ

Samsung

ĺ

i-Launcher on your Mac OS

computer.

Auto Focus does not
work

•

Subject is not in focus. When the subject is
outside the AF area, shoot by moving the
subject inside the AF area and half-pressing
[Shutter].

•

Subject is too close. Step back from the subject
and shoot.

•

The focus mode is set to MF. Switch the mode
to AF.

Situation

Suggested remedies

AEL feature does not
work

AEL feature does not work in t, M, i,
and s modes. Select another mode to use this
feature.

Lens does not work

•

Ensure that the lens is properly mounted.

•

Remove the lens from the camera and
remount it.

External flash does not
work

Ensure that the external device is properly
mounted and turned on.

The date & time
settings screen
appears when you
power on the camera

•

Set the date and time again.

•

This screen appears when the camera’s internal
power source is completely discharged. Insert
a fully charged battery and wait at least 72
hours in power off status for the internal power
source to be recharged.

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