Samsung SGH-I627MAAATT - Manual (Page 118)

Troubleshooting 115
Call Problems
Problem Solution Description
I entered a number but it was
not dialed • Be sure that you pressed .
• Check if your wireless connection
to your mobile service provider is
switched on and the signal from
the network is unobstructed.
• You set an outgoing call barring
option.
My correspondent cannot
reach me • Be sure that your phone is
switched on pressed
for more
than one second.
• Check if your wireless connection
to your mobile service provider is
switched on and the signal from
the network is unobstructed.
• You set an incoming call barring
option.
My correspondent cannot
hear me speaking • Be sure that you switched on the
microphone.
My correspondent cannot
hear me speaking
(continued) • Make sure that the phone is close
enough to your mouth. The
microphone is located at the
bottom of the phone.
The audio quality of the call
is poor • Adjust the voice volume by
pressing the volume control up or
down.
• Check the signal strength indicator
on the display (
); the number
of bars indicates the signal
strength, from strong to weak.
• Try moving the phone slightly or
moving closer to a window if you
are in a building.
Problem Solution Description