Returning products, Ftp server – Allied Telesis AT-FS217 User Manual

Page 11

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AT-FS21x and AT-FS212/x Series Installation Guide

xi

Returning Products

Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesyn without a
RMA number will be returned to the sender at the sender’s expense.

To obtain an RMA number, contact Allied Telesyn’s Technical Support at one
the following locations:

FTP Server

If you need management software for an Allied Telesyn device and you know
the file name of the software, you can download the software by connecting
directly to our FTP server at ftp.alliedtelesyn.com. At login, enter
‘anonymous’ as the user name and your e-mail address for the password.

North America
Toll-free: 1-800-762-1664
Fax: 1-425-806-1050

Europe, Africa, and the Middle
East
Tel: +44-1793-501401
Fax: +44-1793-431099

Latin America, the Caribbean, and
Virgin Islands
Tel: international code + 425-481-3852
Fax: international code + 425-481-3895

Puerto Rico
Tel: 1-800-424-5012, ext 3852 or
1-800-424-4284, ext 3852

Mexico
Toll-free: 800-424-5012, ext 3852
Fax: international code + 425-481-3895

Asia and Southeast Asia
Tel: +65-381-5612
Fax: +65-383-3830

Australia
Toll-free: 1-800-000-880
Fax: +61-2-9438-4966

New Zealand
Toll-free: 0800-45-5782

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