Prep, Qcheck (qc), Prep -18 – Avaya CPSEE_TSP500 User Manual

Page 88: Qcheck (qc) -18, Beepqueue, Beeptimer

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Chapter 5 Admin Terminal Commands

Page 5-18

Version 4.0

CPSEE_TSP500 User Guide

This document is confidential and proprietary to SER Solutions and is not for external use.

PREP

This command checks the state of the specified trunk. If a trunk is deter-
mined to be out-of-service, it is placed on a queue of trunks to be checked
later.

Entering prep without specifying a trunk will cause all trunks (not currently
busy) to be checked.

The install flag PREP_ALLOWED determines whether the prep is actually
performed – or not.

QCHECK (qc)

This command displays information about a variety of TSP queues. Included
is:

•

Name of the queue.

•

Memory address of the queue.

•

Current count of elements on the queue.

•

Peak elements on the queue at any one time.
Looking at the current and peak counts of these queues may help engi-
neering in diagnosing certain problems.

The following is a description of the various queues.

BeepQueue

Holds stations currently being played a beep tone.

BeepTimer

Holds stations currently being played a warble tone.

Table 5-9: Poisson Examples.

Example

Description

poisson

Display All Global Distributions

poisson –a

Display Global Answer Time distribution.

poisson -t

Display Global Talk Time distribution

poisson –w

Display Global Wait Time distribution.

poisson –c

Clear all distributions (Global and Campaign)

poisson –w 6

Display Wait Time distribution for Campaign 6

Note:

For Engineering use only.

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