Sony KLV-21SG2 - Manual (Page 72)

70
Additional Information
Distorted picture when changing programmes or
selecting Teletext • Turn off any equipment connected to the Scart connector on the rear of
the TV.
Wrong characters appear when viewing Teletext. • Using the menu system, select the “Language” and “Country” options in
the “Set Up” menu and set the language and country/region in which you
view Teletext (page 39). For Cyrillic languages, we recommend that you
select Russia in case your own country/region does not appear in the list.
Wrong characters appear when viewing NexTView. • Using the menu system, select the “Language” and “Country” options in
the “Set Up” menu and set the language and country/region in which
NexTView is provided (page 39).
No sound/Noisy sound
Good picture, no sound • Press 2 +/– or % (Mute) on the remote control.
• Check that the “Speaker” option is set to “On” in the “Features” menu
(page 38).
Audio noise • Make sure that the aerial is connected using the supplied coaxial cable.
• Keep the aerial cable away from other connecting cables.
• Do not use 300-ohm twin lead cables as interference may occur.
Menu item is not displayed. • Some items cannot be selected depending on the signal or other settings.
Refer to the instructions on each menu item.
Strange sound
The TV cabinet creaks. • Changes in room temperature sometimes cause the TV cabinet to expand
or contract, which can make slight noises. This does not indicate a
malfunction.
The TV ticks. • An electrical circuit inside the TV is activated when the TV is turned on.
This does not indicate a malfunction.
The TV buzzes. • There might be a surge sound when turning on the TV. This does not
indicate a malfunction.
Remote control does not function. • Check that the remote control is set correctly for the device you are using
(VCR, TV, or DVD).
• If the remote control does not operate the VCR or DVD even when the
remote control has been set correctly to VCR or DVD, enter the
necessary code set as explained in “Remote Control Configuration for
VCR/DVD” (page 65).
• Replace the batteries.
The / (Standby/Sleep) indicator on the TV
flashes.
• Refer to “Self-diagnosis function” (page 68) and contact your nearest
Sony service centre.
Problem Possible remedies