Sony VGN-TZ340NCP User Manual

Page 176

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Troubleshooting

What should I do if a BIOS error appears when I turn on my computer?

If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of the screen, follow these steps:

1

Press the F2 key.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.

2

Set the date (month/day/year). Press the Enter key.

3

Press the

m

key to select System Time, and then set the time (hour: minute: second). Press the Enter key.

4

Press the

,

key to select the Exit tab, and then press the F9 key.

At the confirmation prompt, press the Enter key.

5

Select Exit Setup, and press the Enter key.
At the confirmation prompt, press the Enter key.
Your computer restarts.

If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
Information

(page 222)

.

What should I do if the power indicator (Green) lights but my screen remains blank?

❑ Press any key to bring your computer back into Normal mode from Sleep mode.
❑ Press the Alt+F4 keys several times to close the application window. An application error may have been occurred.
❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
❑ Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and

leave the computer for about five minutes. Then plug in the AC adapter and turn on the computer again.

!

Turning off your computer with the power button or the Ctrl+Alt+Delete keys may cause loss of unsaved data.

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