Troubleshooting, Check this first – Sony ERS-7 User Manual

Page 96

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Troubleshooting

If you experience any difficulties, use this troubleshooting guide to check for possible causes
before contacting AIBO Customer Link (customer service). For problems when using AIBO
EYES feature and “AIBO Photo Album”, also refer to the troubleshooting section of the
“User’s Guide (PC·Network)” for the AIBO robot ERS-7 (PDF). Should the problem persist,
contact AIBO Customer Link (customer service). (See the front matter for details on AIBO
Customer Link.)

Check this first

Symptom

• Cause

c Remedy (see page)

The AIBO

®

Entertainment

Robot does not move even
when you press the pause
button.

• The battery

*

is not inserted.

c Insert the battery in the AIBO robot. Then press the pause

button again to end Pause mode.

• The battery

*

power is low.

c Recharge the battery or replace the battery with a charged one.

When you press the pause
button, the operation light
alternately flashes green and
orange, and a warning sound
is emitted.

• The temperature of the battery is abnormally high.

c Wait until the battery

*

cools down.

* Only use a battery specifically designed for the AIBO

®

Entertainment Robot ERS-7.

Go through “Check this first”

Use Clinic mode

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