Sony NWZ-S544 - Manual (Page 106)

ModelName: Flamingo_E
PartNumber: 4-154-416-11(1)
10 10 Troubleshooting
Connection with a computer
[Connecting] or [Connected USB (MTP)] does not appear when connected to the
computer with the supplied USB cable.
 The remaining battery power is insufficient.
 Charge the battery by connecting the player to a running computer for at least 5
minutes.
 The USB cable is not connected to a USB connector on your computer properly.
 Disconnect the USB cable, and then reconnect it.
 Use the supplied USB cable.
 A USB hub is being used.
 Connecting the player via a USB hub may not work. Connect the player directly
to your computer using the supplied USB cable.
 The computer is running another software other than the one used for transferring.
 Disconnect the USB cable, wait a few minutes, and reconnect it. If the problem
persists, disconnect the USB cable, restart the computer, and then reconnect the
USB cable.
 [Connecting] or [Connected USB (MTP)] may not appear on the player, depending
on the software environment that is running on your computer.
 Activate Windows Media Player, or Windows Explorer.
 The USB connector on your computer may have a problem.
 Connect the player to another USB connector on your computer.
 The player is in the status of recording or record pause.
 Your computer does not recognize the player in the status of recording or record
pause.
Data cannot be transferred to the player from your computer.
 Transferring may be stopped due to noise, such as static electricity, etc. This
happens to protect data information.
 Disconnect the player, then reconnect it.
 If you transfer files by drag-and-drop on a computer that does not have Windows
Media Player 11 installed, only a limited amount of files (AAC, video files, etc.) may
be transferrable by drag-and-drop.
 Install Windows Media Player 11 from the Windows Media Player download
site, then transfer files by drag-and-drop again. Before installing Windows Media
Player 11 on your computer, make sure to check whether your software or service
corresponds to Windows Media Player 11. For details on usage, or support on
Windows Media Player, visit the following web site:
http://support.microsoft.com/
 The USB cable is not connected to a USB connector on your computer properly.
 Disconnect the USB cable, and then reconnect it.
 There is not enough free space in the built-in flash memory.
 Transfer any unnecessary data back to your computer to increase free space.
 Songs with a limited playing period or play count may not be transferred due to
restrictions set by copyright holders. For details on the settings of each audio file,
contact the distributor.
Continued 
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