Sony NWZ-E345 - Manual (Page 94)

ModelName: NWZ-E343/E344/E345 (GB)
PartNumber: 4-154-414-11(1)
94 94 Troubleshooting
 The data may be damaged.
 Delete the data that cannot be transferred from your computer, then import it to
your computer again. When importing data to your computer, close any other
applications to avoid data damage.
 Transferable limit of files and folders has been exceeded.
 Delete unnecessary data.
 You are trying to transfer .m4a, .mp4 or .m4v files on a computer that already has
Windows Media Player 10 installed.
 Install Windows Media Player 11 from the Windows Media Player download
site.
 If you transfer data using an appropriate software for transferring, but the transfer is
not made, refer to the manufacturer.
Only a small amount of data can be transferred to the player.
 There is not enough free space in the built-in flash memory.
 Transfer any unnecessary data back to your computer to increase free space.
 Data that cannot be played on the player is stored on the player.
 If data other than song, video, or photo data is stored on the player, less data can
be transferred. Transfer back data that cannot be played on the player to the
computer to increase the available space.
The player becomes unstable while it is connected to the computer.
 A USB hub or USB extension cable is being used.
 Connecting the player via a USB hub or extension cable may not work. Connect
the player directly to your computer using the supplied USB cable.
Folders cannot be renamed or deleted.
 You cannot delete or rename the [MUSIC], [MP_ROOT], [MPE_ROOT],
[VIDEO], [PICTURE] and [PICTURES] folders.
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