Other information, Troubleshooting, Trouble symptoms and remedies – Sony KLV-S32A10 User Manual

Page 62

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62

Other Information

Troubleshooting

Trouble Symptoms
and Remedies

Problem

Possible Remedies

No picture (screen not lit), no
sound.

❑

If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.

No picture.

No picture.

❑

Check

Power Saving

settings (page 61).

Cannot receive any channels.

❑

Make sure the power cord is connected securely.

❑

Turn on the power of the TV.

❑

Check antenna/cable connections.

Cannot receive upper channels
(UHF) when using an antenna.

❑

Set

Cable

to

Off

in the Channel settings (page 53).

❑

Perform

Auto Program

to add receivable channels that are not presently in

the TV’s memory (page 53).

TV is locked to one channel.

❑

Check your Channel Fix setting (page 53).

❑

Perform

Auto Program

to add receivable channels that are not presently in

the TV’s memory (page 53).

Cannot receive any channels
when using cable TV.

❑

Perform

Auto Program

to add receivable channels that are not presently in

the TV’s memory (page 53).

❑

Make sure

Cable

in the Channel settings is set to

On

(page 53).

Cannot receive or select
channels.

❑

Perform

Auto Program

to add receivable channels that are not presently in

the TV’s memory (page 53).

The TV turns off automatically.

❑

Check if the Sleep timer is activated (page 58).

No picture from some video
sources.

❑

Check the connection between the optional video equipment and the TV.

❑

Press

TV/VIDEO

on the remote control (page 33).

❑

If you connect video equipment to the S VIDEO input of the TV, set

Auto

YC

to

On

in the Setup settings (page 61).

❑

Press

WEGA GATE

on the remote control. Select your desired input from

the External Inputs list.

Poor picture.

Double images or ghosts.

❑

Check antenna/cable connections.

❑

Check the antenna location and direction.

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