User guide – Sony SVT21223CYB User Manual
Page 460
Personal Computer
VAIO Tap 21
SVT2122
What should I do if the mouse pointer does not move?
If the pointer does not move while an app is running, press the
Alt+F4 keys to close the app.
If you cannot close the app using the
Alt+F4, press the
(Windows) key and
I key and then select
Power and
Restart to restart your VAIO computer.
If your VAIO computer does not restart, press the
Ctrl+Alt+Delete keys, select
(
Shut down) in the lower right
corner of the computer screen, and then select
Restart to restart your computer.
If the problem persists, press and hold down the
(Power) button for more than 4 or 10 seconds to turn off the
computer.
Performing this procedure may cause loss of unsaved data.
Avoid using any wireless devices that exchange radio signals on the 2.4 GHz band near your wireless mouse. These
devices may create radio interference, causing the mouse to stop working properly.
Do not place metal furniture or objects near your VAIO computer or wireless mouse, as this may create radio
interference, causing the mouse to stop working properly.
Copyright 2013 Sony Corporation
Troubleshooting
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