Home network, Troubleshooting (network connection) – Sony KDL-40NX700 User Manual

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“BRAVIA” TV Features

Watching TV

Using the Home Menu

Fun Features with
Connected Equipment

Parts Description

Troubleshooting

Index

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DLNA Certified equipment cannot connect to the server.

The message “Network disconnected” appears on your TV

screen.

DLNA Certified media server is listed under the

“Photo”/”Music”/”Video” category, but is inaccessible.

Sometimes the video streaming quality is poor when using

the wireless LAN.

You cannot access Widgets, even though Widgets are

already registered.

Wireless LAN connection fails or radio reception conditions

are bad.

Top Page

>

Troubleshooting

> Home Network

Home Network

DLNA Certified equipment cannot connect to the server.

Check the LAN cable or connection to your server and your TV.

Check if your network is properly configured on your TV.

The message “Network disconnected” appears on your TV screen.

Check the current network settings. Press HOME and select

> Network > Network Setup > View

Network Status. If all of your network settings are 0.0.0.0, your server may not be connected properly.
Check your network connections and/or server’s instruction manual for connection information.

Reconfigure your network settings.

If the LAN cable is connected to an active server and the TV has acquired an IP Address, check your
DLNA Certified media server’s connections and configurations.

Your IP Address configuration can be viewed by selecting the “View Network Status” option.

DLNA Certified media server is listed under the “Photo”/”Music”/”Video” category,

but is inaccessible.

The TV may have lost connection with the server, check your LAN cable/connection or your server
connections.

To check if your media server is properly communicating with the TV run the diagnostic check. Press
HOME and select

> Network > Media Server Troubleshooting. Once the diagnostic check is

complete, media server results will appear.

Sometimes video streaming quality is poor when using the wireless LAN.

The wireless network connection quality varies depending on the distance between TV or USB
Wireless LAN Adapter and the router, environment interference, and wireless router quality. It is
suggested to use wireless routers supporting 5GHz operation for video streaming and place the router

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