Troubleshooting your computer – Sony PCG-GRX690P User Manual

Page 186

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VAIO Computer Quick Start

186

Troubleshooting Your Computer

Why doesn’t my computer start?

❑

Make sure the computer is securely plugged into a power source and is on.
Make sure the power indicator shows the power is on. See “Connecting the
AC adapter”
for more information.

❑

Make sure the battery is inserted properly and is charged.

❑

If you connected an external floppy disk drive, make sure the floppy disk
drive is empty.

❑

If the computer is plugged into a power strip or Uninterruptible Power
Supply (UPS), make sure the power strip or UPS is turned on and working.

❑

If you are using an external display, make sure it is plugged into a power
source and turned on. Make sure the brightness and contrast controls are
adjusted correctly. See the guide that came with your display for details.

❑

Remove the AC adapter and battery. Wait one minute. Reattach the AC
adapter and reinsert the battery, and turn on the power.

❑

Condensation may cause the computer to malfunction. If this occurs, do not
use the computer for at least one hour.

❑

If the computer still does not turn on, follow these steps:

1

Unplug the power cord and remove the battery.

2

Use a thin, straight object (such as a paper clip) to press the reset button.
See “Locating Controls and Ports” in the printed Quick Start to locate
the reset button.

3

Reinsert the power cord and the battery.

4

Turn on the computer.

Why does a BIOS error appear when my computer starts?

If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of
the screen. Follow these steps:

1

Press F2. The BIOS Setup menu appears.

2

Set the date (month/day/year). Press Enter.

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