Sony PCG-GR390P - Manual (Page 57)

DRAFT
Troubleshooting
57
My touchpad does not work properly.
❑ You may have disabled the touchpad without connecting a mouse to the
notebook. To enable the touchpad:
1 Press the Windows key and use the arrow keys to select Programs, and
then Sony Notebook Setup.
2 Select the Touchpad tab using the arrow keys.
3 Select Enable Touchpad, and then press the Enter key.
❑ You must restart the notebook to make the touchpad work again.
❑ If your touchpad is interpreting a single tap as a double-click, you must
adjust the button assignments. Follow these steps:
1 Press the Windows key and use the arrow keys to select Control Panel,
and then Mouse.
2 Change the button assignments in the Mouse Properties dialog box.
(One of the buttons is assigned to the double-click action.)
❑ If you are still experiencing problems, check that another mouse was not
installed.
❑ You may need to use your Driver Recovery CD to reinstall the mouse
drivers. See “To use the Driver Recovery CD(s)” on page
49 for more
information.
The pointer does not move while using the Touchpad or Mouse.
❑ The computer should be restarted. Follow these steps:
1 Press the Windows key.
2 Press the “U” key to select Turn Off Computer / Shut Down, and then
wait at least four seconds.
3 Press the “R” key to restart your computer.
❑ If you cannot turn off your notebook as described in the step above, press the
Ctrl+Alt+Delete keys simultaneously, press the Ctrl+Alt+Delete keys at the
same time. (Windows XP) The Windows Task Manager dialog box appears,
and you can turn off the computer from the Shut Down menu. (Windows
2000) The Windows Security screen opens, and you can select Shut
Down.Wait at least four seconds, and then restart the computer.