Sony PCG-NV290 - Manual (Page 49)

Troubleshooting Your Computer
49
1 Press the Windows and the E keys. The My Computer window
appears.
2 Click the Tools menu, and select Folder Options. The Folder Options
dialog box appears with the General tab open.
3 In the Click items as follows box, click to select Single-click to open
an item (point to select).
4 Click Apply.
❑ If you are still experiencing problems, make sure another mouse was not
installed.
❑ You may need to use your Application Recovery CD(s) to reinstall the
mouse drivers. See “Using the Application Recovery CD(s)” on page 38 for
more information.
Why doesn’t the pointer move when I use the touch pad or mouse?
❑ You should restart your computer. Follow these steps:
1 Press the Windows key .
2 Press U. The Turn off computer window opens.
3 Press R to select restart.
❑ If the computer does not restart,
1 Press Ctrl+Alt+Delete simultaneously. The Windows Task Manager
window appears.
2 Press Alt to highlight the menu bar, and press the Right Arrow key
to select Shut Down.
3 Press Enter.
4 Press R to select restart.
❑ If you still cannot restart your computer, press and hold the power button for
more than four seconds to turn off the computer.
❑ If the pointer does not move while playing a disc, press Ctrl+Alt+Delete
simultaneously to stop playback and restart the computer.
❑ If you are still experiencing problems, make sure another mouse was not
installed.