Sony FMP-X1 - Manual (Page 2)

FMP-X1 4-466-444-12(1)
Troubleshooting
Optional Usage
Types of indicators
To connect an external hard disk to the player
This function is not available in some areas.
You can move content between an external hard
disk (25 GB - 4 TB, Hi-Speed USB and faster) and
the internal hard disk.
Notes
 When you connect an external hard disk to the player for
the first time, the hard disk may be formatted exclusively
for the player and all of the data on the hard disk will be
erased.
 Before disconnecting the external hard disk, check that all
of the indicators on the front of the player are off and wait
for about five minutes. Also check that the player is not
accessing to the external hard disk.
HDD
Green
Light: Writing to the hard disk (downloading
or moving content, etc.)
Power indicator
White
Blink: Starting up
Light: Power on
Light out: Power off
NETWORK (status when power indicator lights) Power indicator/NETWORK/HDD
Light out: Unconnected with the LAN cable Orange*
Simultaneously blink or light:
Updating the software
Red*
Simultaneously blink: System error
* The power indicator blinks or lights white.
Green
Blink: Retrieving IP address or trying to
connect to the internet
Light: Successfully connected to the internet
Red
Blink: Failed to retrieve IP address
Light: Failed to connect to the internet
When using the jack cover
Make sure to detach the jack cover before connecting or disconnecting the cables.
When connecting the cables When disconnecting the cables
To create an account
You need an account to purchase content. Follow the on-screen instructions to create an SEN (Sony
Entertainment Network) account.
The power does not turn on.
– Check that the AC adapter is connected securely to the DC IN jack on the rear of the
player.
– Check that the AC power cord is connected securely to the AC outlet.
There is no picture.
– Re-connect all connecting cables securely.
– The connecting cables are damaged.
There is no sound.
– Re-connect all connecting cables securely.
– The connecting cable is damaged.
– You can output audio signals to either the HDMI OUT 1 (for AUDIO VIDEO) jack or the
HDMI OUT 2 (for AUDIO) jack. Configure the output direction of the used jack using the 4K
application icon in the “Application” items of the TV home menu.
– The audio system input may be automatically changed to the input that is connected to
the TV. Switch the audio system input so that it outputs audio signals from the player.
– Make sure that the muting function of the TV or the audio system is not turned on.
The player cannot connect to the internet/network.
– Check the network connection and the network settings.
– The router must be DHCP server compatible.
– After making sure that your TV can connect to the internet, turn the player off and on
again.
– If the player requires proxy settings for internet access, the settings are synchronized with
the TV settings. Check the TV settings.
The player cannot pair with the TV.
– Make sure that the player and the TV are connected to the network, or check the status of
the network connection (See “Types of indicators”).
– The player is connected to a TV model other than XBR-65X/55X900A.
– The player is not connected to the HDMI IN 4 jack of XBR-65X/55X900A. If the player is
connected to the HDMI IN jack that is located slightly farther away from the HDMI IN 1 and
HDMI IN 3 jacks on the lower right of the rear of the TV, contact customer support.
The Legal Notice screen does not appear.
– Make sure that the player is connected to the HDMI IN 4 jack of the TV.
– Press
 on the player and check that the TV is turned on automatically. If it does not
turn on automatically, make sure that the BRAVIA Sync setting of the TV is set to “On.”
– Make sure your TV is updated to the latest software version.
The player does not detect the USB device connected to the player.
(This function is not available in some areas.)
– Make sure that the USB device is securely connected to the EXTRA HDD jack.
– Check if the USB device or a cable is damaged.
To the USB jack
of the external hard disk
– Check if the USB device is turned on.
– If the USB device is connected via a USB hub, connect the USB device directly to the
player.