Sony PCG-GRX670 User Manual

Page 55

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Program Support Information

55

PC-cillin® (Trend Micro, Inc.)

Quicken® 2002 New User Edition (Intuit Inc.)

QuickTime® (Apple Computer, Inc.)

RealOne™ Player (RealNetworks, Inc.)

Sony Applications (Sony Electronics Inc.)

Web site

http://www.antivirus.com/pc-cillin/support/

telephone

510-859-0308; 900-820-8324

1

1 Support from 510-859-0308 is free of charge, but subject to delays. Support from

900-820-8324 is fee-based, but offers immediate response.

hours

M-F, 8 A.M.-5 P.M. (Pacific time)

Web site

http://www.intuit.com/support

telephone

900-555-4932; 800-644-3193

1

1 Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and

free of charge.

hours

M-F, 5 A.M.-5 P.M. (Pacific time)

Web site

http://www.apple.com

telephone

800-275-2273

hours

M-F, 6 A.M.-6 P.M. (Pacific time)

Web site

http://service.real.com/rjoptions.html

e-mail

http://service.real.com/help/call.html (online email form)

Web site

http://www.sony.com/pcsupport

telephone

888-4-SONY-PC (888-476-6972)

1

1 Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

hours

7 days a week, 24 hours a day

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