Sony PCG-GRS700K - Manual (Page 122)

Frequently asked questions
What do I do when my program stops responding or crashes?
 Try restarting your computer.
1. Click Start on the Windows ® taskbar, and click Shut Down.
2. Select Restart from the drop-down menu.
 If restarting your computer does not work, contact the software publisher or designated provider for technical
support. See
Program Support Information for contact information.
Why does the message, "You must insert the Application CD into your optical drive" appear, and the program does not
start?
 Some programs may require specific files located on the Application Recovery CD. Insert the disc, and try starting
the program again.
 Your optical drive may not be reading the disc.
 Make sure you place the CD in the tray with the label facing up.
 Make sure the optical drive is properly inserted into your computer.
Which program do I use for CD-R/CD-RW functions?
 To write data files to a CD-R or CD-RW disc, use the Drag'n Drop CD program preinstalled on your computer. See
Copying files to a CD-RW or CD-R for more information.
 To write audio files to a CD-R or CD-RW, use the Drag'n Drop CD program preinstalled on your computer. See
Copying files to a CD-RW or CD-R for more information.
Why can't I use the DVgate program?
If your computer is using the Ultimate Battery Life profile as a power saving mode, you cannot use the DVgate program.
Please select another profile. Preferably, connect your computer to AC power when using these features.
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