Sony PCG-XG500 - Manual (Page 141)

Troubleshooting
141
❑ Have your phone company check that your phone line is free from any line
noise.
❑ If your problem is fax-related, check that there are no problems with the fax
machine you are calling and that it is compatible with fax modems.
❑ If you are having a problem connecting with your Internet Service Provider,
check that the ISP is not experiencing technical problems.
❑ If you have a second phone line available, try connecting the modem to that
line.
Troubleshooting audio
My speakers have no sound.
❑ If the built-in speakers are turned off, press Fn+F3 to turn on the speakers.
You can also turn on the speakers using the Jog Dial control.
❑ If the speaker volume is turned to the minimum, press Fn+F4, and then press
or to increase the volume or you can use the Jog Dial control to adjust
the volume.
❑ If nothing is displayed when you press Fn+F3 or Fn+F4.
1 Double click System in Control Panel.
2 Set the sound device to enable in Device Manager.
❑ If your notebook is powered by batteries, check that the battery packs are
inserted properly and that they are charged.
❑ If you are using an application that has its own volume control, check that
the volume is turned up.
❑ Check the volume controls in Windows®.
❑ If you connect external speakers, check that the speakers are properly
connected and the volume is turned up. If the speakers have a mute button,
make sure it is off. If the speakers are powered by batteries, check that the
batteries are inserted properly and that they are charged.
❑ If you have connected an audio cable to the Headphone connector,
disconnect the cable.
!
"